Frequently Asked Questions

What is the minimum age to sign up for SafeBet?

You have to be 18 years old to use SafeBet. 

What kinds of bills can I pay through SafeBet?

The most common bills for SafeBet are; Phone, Electricity, Rent, Car Loan, Mortgage, Credit Card bills. 

As long as you have the account details and can tell us where to send the money, then SafeBet can pay that bill. 

How much is one SafeBet Coin ($BC) worth?

For every $1 you pay to a bill, you will receive 67 $BC

Are there any fees for paying bills through SafeBet?

There is a 2.6% fee for paying a bill on SafeBet.

Can I use SafeBet Coins to bet on any sport?

You can bet on; AFL, Cricket, Soccer, Baseball, NRL and MMA. There will be more sports to come after October. 

How do I cash out my winnings?

After the NRL final on the 5th of October, you will be able to cash out your winnings. We will calculate your prize based on 

Is my personal and financial information secure with SafeBet?

We don’t store your card details, identification or bills in our system so it will not be at risk of being exposed by us. 

Is SafeBet a legitimate service? 

Yes, SafeBet is created by Reece Miller who previously founded SpendAble. He has a track record of providing technology that benefits society. 

What are the minimum and maximum amounts for bill payments?

Pay as little at $10 and as much as $5,000

How long does it take for the SafeBet Coins to be credited to my account?

Your $BC are credited to your account as soon as you pay with your bank card

How long does it take for SafeBet to pay my bill? 

SafeBet will pay your bill between 1- 4 business days after receiving funds and where you want the bill paid. 

What happens if I pay a bill through SafeBet but it doesn't go through?

SafeBet will return any money that doesn’t go through to your bills. 

Can I transfer my SafeBet Coins to another user?

Yes, if you decide you don’t want to continue, you can transfer your $BC to another user. Simply email safebetau@gmail.com to nominate the account of another ser to have your balance sent to. 

How does SafeBet handle disputes regarding bets or winnings?

We are happy to review the outcomes of bets and correct any mistakes we make. Please send your request to safebetau@gmail.com

Is there a mobile app available for SafeBet?

We don’t have an app but you can open SafeBet in your mobile internet browser like Google Chrome, Safari or Firefox. 

How can I contact customer support if I have a problem?

Simply email safebetau@gmail.com if you experience an issue.

Are there any geographical restrictions on who can use SafeBet?

Unfortunately, during this trial SafeBet is only available to Victorian and Queensland users. 

Can I use SafeBet if I am on a self-exclusion list? 

Yes, you can use it if you are on the self-exclusion list because SafeBet is not a gambling site. It is a site that rewards you for paying your bills.